PCC specialises in commercial debt recovery across various industries. We handle outstanding invoices, trade debts, service agreements, and other business-to-business receivables. Our expertise covers secured and unsecured commercial debts in Malaysia, with a particular focus on Sarawak and the wider Borneo region.

We adhere strictly to Malaysian laws and regulations governing debt recovery practices. Our approach is built on professionalism, transparency, and respect for all parties. We never employ harassment, threats, or deceptive tactics. Instead, we use structured negotiation, clear communication, and legally compliant processes to achieve successful outcomes.

Absolutely. We treat all client information with the strictest confidentiality. Our engagement includes a non-disclosure agreement (NDA) to protect your business data. We never share client information with third parties without explicit consent, and we maintain secure records in compliance with Malaysian data protection principles.

Our process typically involves: (1) Initial consultation to understand your situation, (2) Case evaluation and strategy development, (3) Professional communication with the debtor, (4) Negotiation and settlement discussions, (5) Follow-up and payment collection, and (6) Case closure with detailed reporting. Each case is tailored to the specific circumstances.

The timeline varies depending on the complexity of the case, the debtor responsiveness, and the amount involved. Simple cases may resolve within 30–60 days, while more complex cases requiring negotiation or pre-legal evaluation may take 90–120 days. We provide realistic timeline estimates during our initial consultation.

To begin, we recommend having: (1) The debtor full name and contact information, (2) Copies of invoices or contracts, (3) Any payment history or correspondence, (4) Proof of delivery or service completion, and (5) Details of any previous recovery attempts. The more information you provide, the more effectively we can pursue your case.

We offer flexible fee structures tailored to each client needs. Many engagements operate on a no-recovery, no-fee basis for straightforward commercial debt recovery cases. More complex advisory and consultancy services may be charged on a project or hourly basis. All fees are transparently communicated during the initial consultation.